Podium Straps Replacement

It has been brought to our attention that on the 2018 Podium (S071AA00), the suspension straps are not as described in the Technical Notice that accompanied the Podium when sold. The loops are intended to be large enough to permit a karabiner to be threaded through them, but in fact, this is not possible on […]

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ALERT: Information regarding counterfeit products

Petzl has recently discovered Chinese counterfeit versions of some of their products. There is a significant risk that these counterfeit products could open or otherwise fail at low loads and under normal use: These counterfeit products do not meet UIAA or CE safety standards. These counterfeit products do not meet Petzl safety and quality requirements. […]

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PRODUCT RECALL: ZIGZAG Petzl mechanical Prusik for arborists (D22)

If you still own a ZIGZAG affected by the recall (serial number below 13108******), please contact us to take advantage of the standard exchange procedure for your ZIGZAG. All costs will be covered by Petzl. Note: This standard exchange procedure supersedes all previous compensation procedures. Download the ZIGZAG Recall Notice Download the ZIGZAG Australian Return […]

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NEWTON HARNESS: Request for Inspection

Request for inspection of the NEWTON harness sternal attachment point During a periodic inspection on a NEWTON harness, improperly positioned safety stitching was found on one of the loops of the sternal attachment point. As a precautionary measure, Petzl is asking all of its customers to inspect the safety stitching on the loops of the […]

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Return for Replacement: GRIGRI 2

Background This recall/alert Concerns all GRIGRI 2’s (D14 2O, D14 2G, D14 2B ) with the first five digits of the serial number between 10326 and 11136 Petzl has discovered that exerting excessive force on the fully extended handle of the GRIGRI 2 can cause internal damage, such that the GRIGRI 2 handle may become stuck […]

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